Warranty policies

Please note that our guarantee is subject to the following terms and conditions:

  1. Original Cash Bill and Certificate of Guarantee with all the particulars filled in should be furnished along with the defective watch to the nearest HMT watch showroom at your expenses.
  2. Our guarantee is not valid if the watch is mishandled / remodeled / misused / abused/ meddled by unauthorized persons.
  3. Our guarantee does not cover
  • Normal wear & tear.
  • Damage on watch crystal/mineral glass/strap/band/ bracelet/power cell.
  • Gold plating and other metal finishes.
  • Water/moisture entry under abnormal condition of use.
  • Any consequential damage or loss.
  • Cost such as postage and insurance.

The defective watch will either be repaired or exchanged at the discretion of the Company.